Statuspage is an incident and status communication tool that lets you update your customers and employees about scheduled maintenance and outages.
The tool lets you create a dedicated web page and publish real-time updates regarding the availability and performance of your services.
The idea is to improve organizational transparency and update customers on issues that might impact their experience. In other words, customers don’t need to contact customer support directly.
An internal status page helps company employees similarly by saving the developer teams from handling other departments’ questions.
Statuspage has incident templates to help write messages quickly. If your service depends on third-party components, Statuspage lets you add the component to a page and have the component’s status show.
The ChatOps integrations let you pipe your status updates into Slack and alert the IT, engineering, and Ops teams.
You can also update the status directly from a notification app with integrations like PagerDuty, xMatters, VictorOps, and Opsgenie.
I also like the page customization feature that lets you personalize everything, including page layout, custom domain, and notifications.
But Statuspage isn’t the only tool businesses can use to inform users about outages and planned maintenance. Other platforms include PagerDuty, Uptime, StatusCake, Status.io, and more.
StausCake is the best Statuspage alternative because its platform monitors more than just a website; they also monitor your domain name servers, page speed, SSL, and more. They charge less for superior features, too.
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Why Explore Statuspage Alternatives?
Statuspage’s cost varies depending on your business size and the features you use. Startups and small businesses with a limited budget may find this service pricey.
While the platform offers some level of customization, its branding and design functionalities may be limited compared to having total control over your company’s status page. This limitation may affect your brand experience’s infrastructure.
Statuspage has limited reporting capability, making it difficult for teams to analyze past events for insights on preventing similar occurrences in the future.
It’s also limited in the incidents it monitors. Businesses have more than a website whose downtime worries them. They also need a tool to monitor their page speed, domain name, SSL, and more. Unfortunately, Statuspage doesn’t have this capability.
Besides, they don’t do direct monitoring of your website or servers. They rely on third-party tools to work. So, if these tools malfunction, Statuspage’s performance may also be hampered.
For these reasons, I decided to uncover Statuspage alternatives. Keep reading to learn more.
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Best Statuspage Alternatives
1. Uptime By Better Stack
Uptime (formerly Better Uptime) is an incident management tool under Better Stack. They create 30-second checks and send you a screenshot of the error on a second-by-second timeline.
Before alerting you, they verify each ping-based and HTTP incident from three or more locations. This verification reduces the possibility of falsified incidents.
Uptime manages everything, including your web page, ping, API, SMTP, POP3, DNS, IMAP, and generic network monitoring. Next, they record the error message on your API and take a screenshot of your website to let you know when it is down.
The on-call scheduling functionality ensures the right employee receives a notification at the right time. This scheduling ensures an error is fixed on time before customers notice it.
You can also configure complex rules to escalate incidents based on incident origin, team availability, and time. Incidents may be referred to the technical support team, engineering leadership, or all relevant departments.
You can integrate Uptime into any platform within minutes. Uptime integrates with more apps than Statuspage.
There are apps in each category. For example, you can integrate with Google Cloud, AWS CloudWatch, Heroku, and Microsoft Azure under Cloud monitoring.
Under the messaging category, you can integrate with Slack and Microsoft Teams. On the other hand, Asana, Jira, and Trello fall under project management.
Other categories include incident management, webhooks & forms, mobile apps, log sources, and forwarding.
Uptime’s status page lets you communicate ongoing incidents, service degradations, and scheduled maintenance. You can customize the page with your domain and allow your customers to subscribe to updates so they always know what’s happening.
Check out the pricing and plans here.
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2. Instatus
Instatus is one of the best Statuspage alternatives that lets you create a stunning status page in just 10 seconds without spending a fortune on it.
Their gallery page displays some of the best status pages built on their platform. You can click any category to see samples of pages under it.
So, whether your business is in the SaaS, IT, consumer, international, education, gaming, or agency category, you can see how similar status pages look even before creating yours.
Instatus claims to be 10 times faster and is less than 5% of what Statuspage charges. Also, you can create an unlimited team and have any teammate update the page at no additional cost.
Besides, Instatus allows unlimited subscribers to your page at no extra charge. In other words, you can let all your customers receive incident notifications.
The platform integrates with many other apps, such as Slack, Intercom, Datadog, Checkly, PagerDuty, New Relic, Pingdom, Prometheus, Grafana, Uptime Robot, and more.
Check Instatus pricing here.
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3. Cachet
Cachet is an open-source Statuspage alternative that uses Bootstrap 3 to create responsive status pages that work effectively on phones, tablets, and desktops.
Companies use Cachet to communicate system outages and downtime to their customers, shareholders, and teams.
At times, manually updating a status page with incidents can be challenging. For this reason, Cachet uses a simple yet robust JSON API to make updates.
If your customers or employees don’t use English, no worries, as Cachet supports more than 10 languages, and translations undergo constant improvement.
Like most tools on this list, Cachet allows you to schedule your events ahead of time. After maintenance time elapses, the incident goes back into the timeline.
On Cachet’s dashboard, you can set up metrics to measure different variables, such as error rates, uptime, or anything random like the mugs of coffee you drank yesterday. Use API to send a point to your metrics.
If you need additional account security, Cachet has two-factor authentication for that.
What distinguishes Cachet from Statuspage is that it’s free and open-source software.
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4. Statuspal
Statuspal makes incident communication effortless. Use this tool to configure unlimited status pages without paying extra.
The pages are designed to manage themselves; they use intelligent automation.
Statuspal has several products:
- Status Page – For centralized system status and proactive communication
- Private Status Page – For internal communication with your staff and private customers
- Notifications – To alert your stakeholders and customers in real time
- Powerful API – An extensible platform for incident communication
- Monitoring and automation – To monitor and automate your services
Statuspal supports over ten languages, so if your business targets customers from diverse countries, you can use the multi-language feature.
You can integrate with most of the tools you already use in various categories, such as monitoring, alerting, single sign-on, and live chat.
Examples of the favorite tools to integrate with include Pingdom, Slack, Mattermost, Intercom, PagerDuty, Mailgun, Discord, Google Chat, MailChimp, Okta, New Relic, Microsoft Teams, and more.
Check Statuspal pricing here.
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5. Upptime
Upptime uses GitHub Actions to monitor your website’s uptime. A workflow checks your site every five minutes to ensure it’s up.
And every six hours, response time is documented and committed to Git. Response time graphs are generated daily.
GitHub Issues help to deliver incident reports as follows:
- An issue opens when an endpoint goes down
- Relevant people in your team are assigned to that issue.
- Incident reports will be posted as comments on the issue.
- The issues get locked to prevent non-members from commenting on them.
- The issues close as soon as the site gets back up.
- Updates come up in the form of Slack notifications
Upptime uses a built-in notification compatible with Telegram, Slack, custom hooks, etc., to notify you whenever a website goes down.
The main difference between Upptime and Statuspage is that it’s free, open-source, and uses GitHub Actions to monitor your site’s status.
Generally, Upptime is a beautifully designed open-source tool with many features, customizations, and helpful documentation.
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6. StatusCake
StatusCake does more than just monitor your website’s downtime. It also handles domain monitoring, server monitoring, SSL monitoring, and page speed monitoring.
Once you build a StatusCake page on the platform, you can let your customers or team subscribe within seconds and start receiving status alerts via RSS, email, or text messages.
Keeping your brand unformed across various communication channels is vital, and StatusCake Pages makes this possible. It is completely customizable, so you can make your brand show through.
The sub-accounts feature makes data management easy. It allows you to share relevant workloads and assign the right staff to the tests without risking data.
With this functionality, you can set up some users as ‘full access’ or ‘view only’ depending on their role in the company.
StatusCake supports email templating, meaning you can customize the emails so your team and customers can quickly identify them. You can change the sender’s email, subject line, interface, and name.
The platform has massive resources: podcasts, a knowledge base page, a blog, and API. I haven’t seen podcasts on Statuspage.
Check StatusCake pricing and plans here.
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7. Statping-ng
Statping-ng is a free, open-source server monitoring app.
With Statping-ng, you can monitor your User Datagram Protocol (UDP), Transmission Control Protocol (TCP), and gRPC (Google Remote Procedure Calls) services with an attractive status page. You can also monitor your HTTP websites’ uptime.
It lets you customize your page to reflect your brand.
Statping-ng is integrated with many notifiers to alert you automatically whenever a service goes offline. You can get notifications through Telegram, Slack, Discord, Webhooks, emails, or mobile alerts.
Statping-ng is more visually appealing than Statuspage, as it provides dedicated charts for your monitored sites. Each chart has an uptime, average response time, and time picker to let you explore the historical data.
You can download the app here.
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8. Freshstatus by Freshworks
Freshstatus has an incident communication system to let you manage maintenance events and incidents efficiently.
It lets you manage end-to-end incident lifecycles by creating incident logs, displaying relevant info, creating auto-update service status on the page, tracking incident sources, publishing RCAs, and triggering notifications.
With Freshstatus, you can reduce the time required to report disruptions. Teams can report downtimes quicker with canned responses and incident templates.
You will also be able to maintain accuracy across various channels by automating incident communication and ensuring consistent information via email, Slack, Twitter, or other integrated apps.
This tool lets you keep everyone on the same page, including employees, subscribers, and other stakeholders. Each group can decide their preferred channel to receive alerts.
Freshstatus lets you brand your status page by customizing the domain, SSL, social media handles, colors, and more. You can customize emails too.
The most interesting feature is the Private Incidents and Notes, which allows you not to communicate all disruptions or downtimes with the end users. Instead of alarming users, you can simply log events.
Check pricing and plans here.
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9. Status.io
Status.io is an incident management platform designed for transparency by updating users during maintenance and outages.
The infrastructure powering Status.io is hosted across different providers and regions. The benefit of decentralizing the sites is easy data recovery in case of a catastrophe. Statuspage doesn’t have its infrastructure distributed across different geographical regions.
Creating a page on this platform is easy. Start with a simple, mobile-friendly theme and customize it to reflect your brand. You can customize the CSS, HTML, and JavaScript if you wish.
You can schedule maintenance activity upfront and have subscribers receive reminders before maintenance begins. The status history page shows past events.
You can let everyone subscribe to receive notifications through email, SMS, RSS, Webhook, iCalendar, Slack, Twitter, and more.
Some of your status page’s top features are Metrics, a Stats Widget, Status Automation, External Service Monitoring, Location Maps, Automated Planned Maintenance, Component Subscriptions, Reusable Templates, Public Status API, and much more.
Take a look at the plans on offer.
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10. Statuscast
Another good alternative to Statuspage is Statuscast.
During downtime, Public Status Pages act as your front-end incident management solution, providing useful details about incidents and up-to-the-minute customer updates. The tool helps to prioritize transparency when there’s downtime.
Statuscast integrates with tons of tools in different categories, including event and notification, SSO, uptime monitoring, metric displays, and more.
The integrated apps include Zapier, Microsoft Teams, MailGun, Webhooks, Facebook, SendGrid, Slack, Pingdom, Site24x7, New Relic, PagerDuty, Panopta, SiteUptime, and more.
Most DevOps notification apps are designed for IT teams and relay technical info end users won’t grasp.
To fix this issue, you can use the status page to relay information about your app’s outage in a language your users will easily understand.
Users can receive alerts via RSS feeds, emails, SMS, Webhooks, and The Status Page.
Statuscast supports task management. It lets you plan and manage recurring jobs, track each incident’s progress, and hold all individuals and groups accountable.
There’s also workspace collaboration for data organization and ensuring your team can chat and focus on collaboration.
The incident management and reporting feature provides insights to improve incident remediation. The reports enable teams to measure and minimize incident impact and detect and project the recurrence of service issues.
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11. New Relic
New Relic is a cloud-based observatory platform that offers troubleshooting, monitoring, and incident management. It tracks and offers information on your web app performance.
This platform allows you to catch and fix performance issues hassle-free. It works by monitoring your infrastructure, services, and apps in real time. It gathers useful data about their health performance.
New Relic constantly analyzes traces, logs, and metrics to detect errors or performance degradation. It notifies your team when anomalies arise or when anticipated conditions are fulfilled.
When there’s incident detection, New Relic helps teams to collaborate by offering a centralized platform where your team can analyze incident details, along with their metrics and data, and talk about it in real-time.
Besides, New Relic performs deep visibility into your infrastructure, letting you undertake root cause analysis and research incidents, and take measures to fix them.
With this platform, you can monitor various things, including your mobile apps’ performance, databases and servers, web browsers and cloud apps, network, application, and server logs.
Check New Relic pricing here.
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12. SiteUptime
SiteUptime is a web monitoring service that alerts you by SMS, phone, or email whenever your website is down.
This service lets you know when your site is down even before the end users do. Why? Because it checks your site at two-minute intervals from eleven different geographical locations. Statuspage doesn’t have this functionality.
Before you receive a notification, they confirm any failure with an alternate location check to minimize the possibility of false positives.
After tracking failures, the software logs detailed reports of your website’s downtime and uptime each month. You can access these reports through your account control panel.
SiteUptime is among the cheapest Statuspage alternatives on our list. It has a free plan and two paid plans.
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13. PagerDuty
Another tool to use in place of Statuspage is PagerDuty.
PagerDuty has a SaaS-based platform that empowers IT operations, DevOps, developers, and business leaders to curb and fix mission-critical incidents for a seamless customer experience.
The platform integrates with different monitoring and alerting software, such as New Relic, to get notifications after anomalies or errors are detected in your systems. Events, metrics, logs, and other predefined factors can trigger these events.
After getting notified, PagerDuty offers personalized alerting processes, letting you arrange escalation policies, on-call schedules, and notification channels.
Also, when an incident occurs, PagerDuty alerts the required on-call individual or team via emails, text messages, phone calls, or mobile-based push notifications.
Additionally, PagerDuty facilitates team collaboration by letting stakeholders view incidents, share information, coordinate, and communicate in real time.
When several incidents occur simultaneously, PagerDuty can organize and relay them accordingly. It may group the incidents based on their impact or severity to ensure only proficient individuals receive notifications to resolve the issues.
Small business owners on a budget can start with the free version that allows up to five users per month. Check out the paid versions here.
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Conclusion
While all the tools listed above have incredible features, StatusCake carries the day.
It monitors various incidents crucial to a business of any size. It also tracks page speed, which is essential for SEO besides performing domain, server, and domain name monitoring.
The free plan has plenty of useful features and affordable premium plans. Besides, you can try the paid plans with a seven-day free trial without sharing credit card details.
StatusCake also has a library of useful resources, and its user interface is easy to navigate. Plus, it also comes with plenty of customizations.
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