Did you connect your PC to a Wi-Fi network, only to encounter the “no internet, secured” error that popped up on the system tray?. Well, don’t worry, we have got you covered in this post.
Although the “no internet, secured” error message is common on all Windows OS versions, not just Windows 10, it is an error message that many Windows users have witnessed. The first thing that comes to mind is finding a lasting solution and fixing the error.
This error message indicates that the internet is down but most times it comes up when there is an active connection. The good news is that the error can be fixed, without any specific technical knowledge.
We have put together 15 detailed fixes that can help resolve the error. However, we will first look at the factors that can cause this error.
This error can be caused by several reasons, but the most common causes include:
If you previously made some changes in your system’s configuration like changing your IP address configuration settings, it is likely that the router becomes confused when you try connecting to the internet, and then the error message comes up.
When you carry out updates of your Windows Operating System; they install patches that modify the system files which over time affects the system drivers, thereby allowing this error to occur. This can also cause changes in the configuration of the system.
There are lots of ways to fix this error depending on what the cause is, your network adapter, and the computer’s setup. However, if you don’t know what caused the error, you can try the fixes below and see which one would work for you.
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Restarting your computer could do the trick. When a computer is restarted, the cache and other temporary files are removed. If the error is caused by any of these files or a driver that didn’t properly load, it will be resolved after the restart.
Using a troubleshooter can help solve different PC problems including a “no internet, secured” error. Windows 10 has several built-in troubleshooting tools that can help to check errors and fix them.
Run the Windows 10 network troubleshooter, answer the questions and it might correct the error.
To run the troubleshooter, do this:
- Press and hold the Windows key + I on your keyboard and the Settings will come up.
- Click on Update and Security and then select Troubleshoot.
- When the Recommended Troubleshooting comes up select Additional Troubleshooter and under the “Get up and running” section, select the Internet Connections and click on Run the Troubleshooter.
- Next, select the Troubleshoot my connection to the internet option and then Try these repairs as an administrator.
- Continue to follow the instructions and answer the questions and the troubleshooting should be done in no time.
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This might be another cause for the error. A VPN is a useful security feature but it can also hinder your access to the internet.
This usually occurs if the VPN has a built-in kill switch that disconnects you from the internet when the server is down. Disabling it by disconnecting its function can prove effective in solving the error.
If you try reconnecting and regain access to the internet after doing this, then the error was caused by the VPN.
Therefore, you should update your VPN client and connect to a new VPN server to avoid this error from reoccurring.
The network adapter is necessary to ensure connectivity to the internet. If the “no internet, secured” error occurs, ensure that the following connection properties are checked:
- Client for Microsoft Networks
- Reliable Multicast Protocol.
- QoS Packet Scheduler
- File and Printer Sharing for Microsoft Networks
- Microsoft LLDP Protocol Driver
- Internet Protocol Version 4 (TCP/IPv4)
- Internet Protocol Version 6 (TCP/IPv6)
- Link-layer Topology Discovery Responder
- Link-layer Topology Discovery Mapper I/O Driver
To do this,
- Click on the Wi-Fi connection icon on the right side of your screen.
- Select Network and Internet Settings.
- Next click on Change Adapter Options and from the list select Wi-Fi
- Right-click on Wi-Fi and then click on Properties to view the connection properties.
If they are not checked, click on the checkbox in front of them and click on OK to save the changes made, then restart the computer.
This is a simple way of fixing the Wifi error. Just disable and then re-enable the network adapter (connection properties), this would ensure that the network adapter drivers load and start working properly.
To disable and re-enable the network adapter, follow the steps (No. 4) listed above and uncheck and recheck all the connection properties. When this is done reboot the computer.
Disabling IPv6 from the network adapter setting can help resolve this error.
To do this:
- Right-click the Network or Wi-Fi icon on the bottom right side of your screen and a menu will pop up.
- Next, click on Network and Sharing Center and then on Change Adapter Options when it opens.
- When the list of network adapters comes up select Wi-Fi and click on Properties.
- Under Properties, you should find Internet Protocol Version 6 (TCP/IPv6) if you scroll down.
- Uncheck the checkbox in front of it and then save changes by clicking on OK.
- Restart the computer.
The Domain Name System is a database where the domain names of internet sites are located and changed to IP addresses.
When a “no internet, secured” error occurs it is likely due to a less functional DNS server, which is hindering the internet from being accessed.
To fix this:
- Follow the first four steps above in No. 6 to locate the Internet Protocol Version 6 (TCP/IPv6).
- Double click on Internet Protocol Version 6 (TCP/IPv6).
- Select Properties under it and check Use the following DNS server addresses.
- Change your DNS server by Inputting the following IP addresses:
Preferred DNS Server: 220.127.116.11
Alternate DNS Server: 18.104.22.168
- Click on Ok.
When your device displays that there is an error like the “no internet, secured” error, updating your network driver is another way to fix the error.
To get started, do this:
- Select Device Manager after clicking on the Start icon.
- Under Device Manager locate and expand Network Adapter.
- Under Network Adapter select the wireless network device you are using and then right-click it.
- Right-click on Update Driver and the update should commence.
- After the update, restart the computer.
Using Wi-Fi sharing software can make the router misbehave and then the error occurs. By disabling the software you might likely solve the problem.
To figure out if your Wi-Fi sharing software application is the error
- In your search bar under Start type ‘run’.
- When the results come up, open the dialogue box.
- Type in ‘ncpa.cpl’ and click on enter on your keyboard.
- Right-click on Wi-Fi connection and select Properties.
- Uncheck all third-party software applications on the list that is not Microsoft software and are using Wi-Fi sharing.
- Click on Ok to save changes.
- Reboot the computer and then check if the error has been corrected.
This has to do with commands that can be used to resolve this error. To refresh Windows 10 IP configuration, you will need to make your computer request a new IP address from your local router. To do this,
- Simply right-click on Start, then select Windows PowerShell.
- Next, enter the comment ‘ipconfig /release’, ‘ipconfig /renew’, ‘ipconfig /flushdns’, and ‘netsh int ip reset’ accordingly. Click on Enter on your keyboard after each command has been typed.
- Close the window and restart the computer.
Windsock stands for Windows Sockets API, it is an application programming interface that states how network applications, most especially TCP/IP, access network services.
It is one of the major reasons for connectivity problems and resetting can fox the “No internet, Secured” error problem.
Here’s how to reset Winsock:
- Click on Start and then type ‘cmd’ in the search bar.
- When the result is out, click on Command Prompt and select Run as administrator then click on Yes on the User Account Prompt to continue. This should enable the program to make the changes.
- Type ‘netsh winsock reset’ into the Command Prompt window then confirm and run the command by clicking on Enter with your keyboard.
Ensure to type the command correctly. After this, you will need to restart your computer and then reconnect Wi-Fi after it has restarted.
The power management setting can be another reason why there is a “no internet, secured” error displayed on your screen.
By clearing the “allow computer to turn off this device to save power” option you can be able to fix the error and then connect to the internet.
To change the power setting,
- Click on Start and then type ‘power’ in the search bar.
- Wait for the results and then click on the “power & sleep” settings.
- On the right, search for the related settings and then click on the additional power settings.
- When the new window is open, click on Change Plan Settings and enable a plan.
- Click on Change Advance Power Settings and under it make sure that the maximum power saving has not been enabled for Wireless Adapter Settings and Power Saving Mode. If it has been enabled, change it to Performance Mode by clicking on the options then select Apply.
Changing the power setting is because most times the computer turns of the wireless network in order to save power.
Another way to fix a “no internet, secured” error is to reset the internet connection to be able to know if the issue is with the connectivity of the Wi-Fi network.
To reset the internet connection you will need to first disconnect the Wi-Fi and then reconnect again.
Following these steps to reset the internet connection;
- Click on the Internet icon in the system tray on the bottom right of the screen.
- Disconnect the Wi-Fi by clicking on it.
- Go to the internet network, open it and forget the connection.
- Click on the Internet icon again on the system tray and turn on airplane mode. Then restart the computer and turn off airplane mode using the same method used in turning it on.
- Connect the Wi-Fi.
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Your antivirus software is another likely cause of the “no internet, secured” error.
Fixing requires only that you disable your antivirus software and restart the computer. After restarting the computer, ensure that the software hasn’t reconnected.
If disabling it resolves the error then it is an indication that you have to change your antivirus software.
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Microsoft has a team in place to provide support in different forms. Whether through a live chat, videos, how-to articles, etc. you can be sure to contact them and find a solution to the “no internet, secured” error or any other Wifi issues.
By applying any of the 15 fixes mentioned above, you should be able to resolve the “no internet, secured” error and then access the internet.
If after trying all the fixes you still are unable to resolve the error, check if your system is connected to a different network or if the problem is with your hardware and it needs to be reset.
Cassie Riley has a passion for all things marketing and social media. She is a wife, mother, and entrepreneur. In her spare time, she enjoys traveling, language, music, writing, and unicorns. Cassie is a lifetime learner, and loves to spend time attending classes, webinars, and summits.