You must have an Apple ID if you use an iPhone or any other Apple device. It’s super important as it lets you access your apps, payments, subscriptions, and other features on different Apple devices.
You will be unable to use all features of your iPhone if your Apple ID is incorrect. Similarly, you can’t use the phone if your Apple ID verification fails.
The “Apple ID verification failed” error is one of the most common errors iPhone users face. And it can be frustrating. Thankfully, it’s solvable, and you’ll find out how to fix it in this post.
First, let’s consider some causes of this error.
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Causes of Apple ID Verification Failed Error
The “Apple ID verification failed” error occurs due to several reasons. Some common ones include:
Incorrect Login Details
This is one of the most common causes of the “Apple ID verification failed” error. Your verification will not be successful if you provide the wrong email address and password.
Since Apple demands strong passwords, it’s easy to enter the wrong character when providing your ID and/or password.
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Poor Internet Connection
You need data to verify your Apple ID. After entering your ID details, the network needs to connect to Apple servers for confirmation.
The network cannot establish a connection if your internet connection is poor. After attempting for a while, it’ll timeout, and you’ll get the “verification failed” error.
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Wrong Location
Apple needs to confirm your location to ensure it’s you trying to log in, not someone else. Hence, the ID verification may fail if you are in a different region.
For example, if the address in your Apple ID is a US address and you travel to the UK, you can encounter the ID verification failed error.
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Outdated Operating System
It’s always advisable to keep your iOS, macOS, or iPadOS up to date. And one of the reasons is to avoid issues such as the verification failed error.
Sometimes, Apple device errors happen due to an outdated OS bug. It happens because Apple regularly retires old operating systems and stops supporting them.
For example, the most recent iOS 16 is incompatible with iPhone 7 and older generations. The “Apple ID verification failed” error can happen if you use incompatible devices with an old iOS.
There are many other possible causes of the “Apple ID verification failed” error, but the above are the most common. Now, let’s find out how to fix the error.
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How To Fix The Apple ID Verification Failed Error?
You can try any of the below solutions if you keep getting the verification failed error when logging into your Apple account:
Method 1: Attempt a Re-login
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A simple re-login can fix the “Apple ID verification failed” error if the error is due to incorrect login details.
Simply retype your email address and password carefully, ensuring each character you enter is correct. If you still face the error after trying a re-login, you should confirm that your login details are correct.
You’ll usually face the failed verification error when logging in via the Apple App Store, iTunes Store, and Apple Services. Try logging in with your Apple ID via your browser to confirm if your login details are correct.
Visit Apple’s official website — www.apple.com — and select “Sign in” from the top menu. You’ll get an automatic login prompt using your Face ID or Touchscreen. Ignore the prompt and manually enter your login details on the website.
You’ll have to change your password if you get an incorrect login details error. You can do this using the “Forgot Apple ID or password” option on the sign-in page.
Apple will send you a mail to reset your password if the error is due to a wrong password. The verification error should stop after you log in. But if it’s due to an incorrect Apple ID, you’ll get the “This Apple ID is not valid or not supported” message.
Try the other solutions discussed below if this doesn’t work.
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Method 2: Restart Your Device and Network
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Restarting your device solves many problems. And fortunately, it could solve the verification error as well. Restarting your device will help if the issue is due to poor internet or network connections.
To restart your iPhone, simply press and hold any of the volume buttons and the power button simultaneously. Next, drag the slider to turn off the phone. Wait a while — at least thirty seconds is ideal — before turning on the phone again.
To turn on the phone, simply long-press the power button, and wait for it to boot. Then, try logging into your Apple ID to see if the error is gone.
Restarting your phone will also restart your mobile network and refresh all connections. However, if you don’t want to restart the phone, you can reset only your network by switching airplane mode on and off.
You can turn airplane mode on and off from your device’s control center. Like when restarting your phone, wait for a few seconds to a minute before switching airplane mode back on.
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Method 3: Check Your Internet Connection
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As mentioned earlier, poor internet connection is one of the leading causes of the verification error. Therefore, you should confirm if you have a stable internet connection.
You can do this simply by visiting other apps that use the internet. For example, you can try sending a message on WhatsApp or Facebook messenger. If it sends successfully, it means your internet connection is OK.
Otherwise, you may want to check if you have data if you are browsing with a cellular network. How you do this will vary, depending on your network provider. On the other hand, if you use a WiFi or router, check to ensure there’s no disconnection.
Furthermore, you should also check the strength and speed of your network. It’s possible to have a network connection with low transfer speeds while the verification will fail when the request timed out, leading to an error.
This will lead to more wait time when entering your Apple ID details.
You can check the strength and speed of your network on a website like SpeedTest. If it’s low, you should switch to a faster network.
Method 4: Check Your Date and Time
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This solution still involves your internet connection. If you’re a regular internet user, you’ll know that you cannot browse if your date and time are incorrect. If you can’t browse, you’ll encounter the verification error when signing into your Apple ID.
If your date and time are incorrect, you can fix it quickly, although it involves a number of steps. First, launch the Settings app and navigate to the General section. Next, locate Date & Time from the options in the General section.
Usually, you’ll find the Set Automatically option on. If it’s on, toggle it off and then on again. The date and time should update automatically.
However, if it doesn’t update automatically, toggle off the Set Automatically option and manually set the time and date.
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Method 5: Check Your Credit/Debit Card Balance
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You’ll get the “Apple ID verification failed” error if you have a failed debit or credit card in your Apple account. In particular, this happens if you have a pending payment and few people are aware.
For example, you may pay for an app subscription via your iPhone and not get debited. Meanwhile, you gain access to what you paid for. What this means is that the debt is pending on your account.
If when Apple decides to collect the payment, there are no sufficient funds in your account, the card will show “Failed” in Apple Payments & Subscriptions.
When this happens, Apple will require you to make payment and verification before you can download any other app.
A quick fix here is to check how much you owe and load your card with the payback amount. Then, try re-entering your card details in your iPhone settings. If Apple confirms the funds in your account, they’ll debit you, and the card should save successfully.
Then, you can complete the login in the Apple App Store or iTunes Store to remove the verification error. You can still check out other possible solutions for the error below.
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Method 6: Update Your OS
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Whether trying to fix the Apple ID verification error or not, you should always keep your OS up to date. Apple releases OS updates from time to time, sometimes major and other times minor, and they’re easy to install.
As typical, you will update your OS via the iPhone settings. When you launch the Settings app, you’ll get a notification if there’s a software update available.
If you don’t see this notification, you can check if an update is available by selecting General and then Software Update.
Apple OS updates are usually fairly large in size. iOS 16, for instance, was up to 3 GB upon release. So, you’ll need a lot of data for it. Apple usually recommends you download using WiFi, but you can still download with cellular data if it’s enough.
Before downloading and installing the OS update, ensure your device is charged. Some updates may take longer to install, and if your battery goes off before installation is complete, it could result in a crash.
As Apple recommends, your battery should be at least 50% when installing new updates. You can also simply connect the phone to a charger during the update downloads and installs.
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Method 7: Disable VPNs and Proxies
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Here’s a solution that can fix the error if it’s due to you being in the wrong location. VPNs and proxies are helpful tools for online security and privacy. However, they can also cause problems.
When you connect to a VPN or Proxy, the tool masks your connection and routes it via a foreign server. The server can be in any location. All network connections will read the server’s location instead of your original location unless you turn off the VPN or proxy.
Sometimes, you may be in the correct location; meanwhile, a VPN or Proxy changes your location. For example, the address in your Apple ID may be the US, and you’re in the US but browsing with a UK proxy.
When you try to log into your Apple ID, Apple systems will read your location as the UK and deny it. Hence, you get the Apple ID verification failed error, and a simple disabling of the VPN or proxy will solve it.
You can turn off your VPNs and proxies from their respective apps. Or, you can turn them all off from the device settings.
However, sometimes disabling the VPN or proxy isn’t enough. You may need to uninstall the app and clear all traces of a VPN or proxy.
Method 8: Reset Your Network Settings
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Thankfully, the Apple iPhone has individual reset settings. You can reset your device’s Location & Privacy settings and not affect the Network settings.
However, in this situation, the Network settings are what you should reset. Resetting your network will help solve many internet-related issues. It can also clear all underlying VPN and proxy data, which could trigger the verification error.
Like the other solutions in this article, resetting your network settings is straightforward. First, launch the Settings app and select General. From the General section, select Transfer or Reset iPhone.
When you click on the Reset button, you get multiple options. Choose the second option — Reset Network Settings. You’ll get a prompt to provide your password or passcode for confirmation. You’ll also need to enter the password if you have Screen Time on.
Afterward, the phone will go off and reboot after a few seconds. Once the phone is on again, unlock it and attempt logging into your Apple ID.
Suppose, after resetting your network settings, the error still persists. In that case, you’ll need to go a little further and reset your device.
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Method 9: Reset Your Device
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Resetting your device returns your iPhone to default settings. It’s a rather drastic solution, but it will fix the error if you’ve not found a workable solution beforehand. It’ll also fix many other issues of which you’re unaware.
Note that your installed apps, contacts, messages, notes, and more will be wiped off following a reset. However, the reset won’t affect data or media stores in the Files app or iCloud.
Before you reset your device, you should back up any data you don’t want to be erased. You can even back up your existing settings. That way, you can resolve it if you bypass the verification error.
To reset your device, launch the Settings app and select General. You’ll locate the Transfer or Reset iPhone option from the General section among the last options. Select the option and click on Reset, then Reset All Settings.
Your phone will reboot with all non-default settings wiped off. But note that this reset only involves your iPhone settings. If the problem persists, then you have to reset the phone and erase all contents.
You can do this from the Transfer or Reset iPhone section. But rather than Reset All Settings, you’ll select the Erase All Content Settings option. As usual, the process will demand your password or passcode for confirmation.
Once the reset is complete, you get a new iPhone. You can set up the device, which will require you to enter your Apple ID.
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Method 10: Contact Apple Support
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The “Apple ID verification failure” error may be particular to your device and account. In such situations, an ideal solution is to reach Apple Support. Fortunately, Apple provides comprehensive support to its users.
To contact Apple Support, you need your Apple ID. Also, you need to select the support channel that applies to your country, as Apple has individual support channels for different countries.
When you launch the Support Page of your country, enter your query and hit the search button. You’ll get article recommendations to solve the error. However, if these articles don’t help, you can contact the Apple support team directly via chat or call.
You may need to sign in to contact support via chat or call. This will ensure you get personalized help. But if you can’t log into your Apple ID account, you only need to enter your name and email to contact the support team.
It takes around two minutes after initiation for Apple to connect you to a support representative. When you reach the support representative, explain to them the error you’re facing, and they’ll recommend the best way to solve it.
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Bottom Line
The verification error when accessing your Apple ID account is an inconvenience. It can happen due to poor networks, incorrect details, and an outdated OS, to name a few.
Nevertheless, with the many solutions discussed in this article, you should be able to fix the issue, no matter the cause.
If none of these work, you can reach out to Apple Support and make a formal complaint.
